Get at us
We don’t bite (often). Drop us a line, or come and chat with us on social. We’d love to hear all about what you’ve done with your purchases from TFTT. Fill out the form and we will aim to get back to you within 1 of our working days (which seems to be everyday).
Don’t forget, tag #tftt on Instagram for your chance to be featured on our social media, or website. Go on, ‘ar kid!
Handy little FAQ's in case you got lost.
Can I get a refund on digital downloads?
Due to the nature of digital downloads, we can offer no refunds once purchased. However, if future versions of TFTT offer physical product purchases, or print versions of images, we will offer a refund service. You can find out more about this in our Refund & Returns Policy.
What resolution are the digital images available in?
Each purchase comes with:
- Mobile: 1440 x 1080p
- Desktop: 2560 x 1440
Are the wallpapers suitable for use on both iOS and Android devices?
Yes, absolutely! Our wallpapers are designed to be compatible with both Android and iOS devices. Whether you have an Android smartphone or tablet, or you’re using an iPhone or iPad, our wallpapers are optimized to provide a seamless and visually pleasing experience on both platforms.
Is there a limit to the number of times I can download a purchased wallpaper?
Nope. Once your purchase an image, it’s a bond for life! You can login at any time and download the image again.
Do you offer a subscription service for access to a wider range of wallpapers?
At launch, we will not have a subscription service active. However, it is something we have roadmapped for future updates. Please keep an eye on our newsletter to ensure you stay up to date.
Are the images on your website protected by copyright?
What is your policy on sharing user-generated content featuring your wallpapers?
Absolutely! We’re all about celebrating your awesome setups featuring our wallpapers. If you decide to share it on social media or elsewhere, consider it a virtual high-five from us.
Quick note: while we love the sharing vibe, please avoid sharing the actual image on its own anywhere. It’s cool to flaunt your setup, but let’s keep the image rights where they belong. Screenshots of your wallpaper in action are totally welcomed, though!
And hey, here’s the exciting part — if your setup catches our eye, there’s a chance we might feature it on our social media or website. You get all the credit for your creativity, and if you ever have questions or want to share your setup privately, shoot us a message.
Are the wallpapers suitable for use as prints?
No, they’re not suitable for printing. Our digital downloads are optimised for screens, and as such are not of a quality able to be printed, and the licence we grant you at purchase does not permit printing. At launch, we won’t have print functionality on offer via the website, however, it is planned for future versions of TFTT. In the meantime, if you find an image you are interested slapping on your wall, please get in touch as we are more than happy to discuss bespoke orders.
How do I install these on my device?
Each purchase comes with both desktop and mobile format images. We’ve created a helpful post to get you up and running with installing these on your device.
Getting TFTT images on your device.
So, you’ve bought an awesome image from TFTT? Thanks a lot! You are the best! Let’s help you get this on your device as wallpaper.
I have a question, how can I get in touch before I purchase?
We’d love to answer your questions. You can drop us a message on our contact page, social media, or by emailing [email protected], and we will do our best to get back to within 24 hours.
Can I use the purchased wallpaper on multiple devices?
Yes, you can use your purchase on unlimited devices, so long as you own the device, and it isn’t a friends, etc. as that would be breaching your purchase licence.
In what file format are the wallpapers provided?
Our wallpapers are provided in JPEG format. Why?
- Efficient Compression:
- JPEG employs lossy compression, striking a balance between smaller file sizes and minimal loss of image quality. This ensures faster downloads and optimal screen performance.
- Colour Support:
- With support for millions of colors, JPEG is well-suited for photographic content featuring gradients and intricate details commonly found in wallpapers.
- Commonly Supported:
- JPEG is a widely supported format across various devices and platforms. This broad compatibility ensures that your wallpapers can be seamlessly enjoyed on a diverse range of screens.
- Optimised for Photographs:
- Specifically tailored for photographic content, JPEG is an excellent choice, as our wallpapers consist of primarily high-quality images. It preserves the visual richness of photographs while keeping file sizes manageable.
Can I share the purchased wallpapers with friends or family?
Whilst your purchase license grants you to unlimited downloads on unlimited devices, it does not grant you the ability to share the wallpaper with friends and family.
Do you offer exclusive or limited edition wallpapers?
At launch, we will not support Limited Edition runs. However, this is roadmapped for future versions of the website. Sign up to our newsletter to be the first to know when it happens!
Can I use the wallpapers for commercial projects or publications?
Are the watermarks visible on the purchased wallpapers?
No. All purchases are full of high-resolution, pixel-perfect, watermark free goodness 🤤
